Suddenlink Communications Order

The Public Service Commission has ordered Suddenlink Communications to show within 30 days why it should not be required to take specific remedial steps to improve service to customers and why the Commission should not impose penalties as authorized by state law.On May 6, 2021, Chairman Charlotte Lane met with representatives of Suddenlink to discuss the more than 1,900 quality of service complaints the Commission has received, including delays in service restoration, billing errors, the inability to place orders for service or contact personnel regarding the status of service.

Source: MG News

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